This is the question nobody wants to ask. But understanding the consequences is the best reason to get every step right.
What non-compliance means
If your pet arrives at Mickleham and DAFF determines that the import conditions have not been fully met, whether because of a documentation error, a health finding, or a missed treatment, your pet will remain under biosecurity control until the issue is resolved.
The import conditions are specified on your import permit. The permit is the legally binding document. If any condition on the permit is not met, DAFF has authority over your pet until it is resolved.
The possible outcomes
Extended quarantine
If the issue can be resolved, for example a missing treatment can be administered in quarantine, your pet's stay will be extended until the condition is met. You will be responsible for all additional costs.
Export
If the issue cannot be resolved in Australia, DAFF may require your pet to be exported back to the origin country. You are responsible for all export costs.
Euthanasia
In cases where the issue cannot be resolved and export is not viable, DAFF has authority to order euthanasia. This outcome is rare and is reserved for situations involving serious biosecurity risk or animal welfare concerns where no other resolution is possible.
The most common causes of non-compliance
- Microchip number discrepancy between documents. A single digit error can invalidate the entire documentation package
- Parasite treatment not administered by a government-approved vet
- External parasite treatment product not on DAFF's approved list
- Internal parasite treatment not covering both nematodes and cestodes
- Health certificate not endorsed within the required 5-day window before departure
- Rabies vaccination lapsed before the export date
How to make sure this doesn't happen to you
Share your import permit with your vet and your transport agent the day it arrives. The conditions on the permit are the definitive requirements for your pet specifically. Your vet needs to read it, not just rely on general knowledge of Australian import requirements. Conditions can vary between permits.
